A Stone Cleaning in Rye, NY, Totally Changed the Appearance of These Natural Stone Floors

March 31, 2018

Buying or selling a house, is one of many important lifetime decisions. There are different reasons why homeowners sell their property whether it is relocating for work, moving to a new neighborhood or because the family is growing. This was the case of our next customers—a couple who needed a stone cleaning services in Rye, NY before selling their home.


These homeowners were going to sell their house since their children had grown and moved out and the large amount of space was no longer needed. It was time to downsize. After talking to many people, including professionals, they decided to upgrade some areas because they wanted the house to be in the best condition before putting it on the market.

The homeowners noticed that after years of neglect, their natural stone kitchen and living room floors not in the condition they used to be. The extremely dirty floors were a negative aspect for prospective buyers, as was a large area near their sliding glass doors were settlement from an addition caused the grout lines to crack and come out altogether in many spots these homeowners needed to do something about it as soon as possible.


They started to ask their family and friends if they knew about a company that could restore their kitchen and living room floors. A friend told him that he had a similar problem months ago and hired Sir Grout Westchester, assuring that the results were amazing. He even told the couple to visit our website. They immediately Googled our company and found us at the top of the search results. He was amazed to see the outcome of our previous work and he also read several testimonials from satisfied customers. After this, he was convinced that Sir Grout was the right option to restore the floors, so he filled out the "Request a Quote" form on the website to set up a date for a free, in-home evaluation.

On the day of the assessment, Tim O'Leary, Sir Grout Westchester's owner, arrived at the customers' home to do a complete evaluation of the natural stone floors. He immediately noticed that the pitted reddish stone floors in both rooms were full of dirt and the sanded grout had turned black. He explained that this happened because every time the floors were mopped, dirty water was pushed around instead of being totally removed, filling the pits in tile and the recessed grout lines.

The homeowners asked if there was any solution to the problem, and our specialist assured him that a complete stone cleaning job would recover the beautiful look of their natural stone floors. But when he assured them that he could repair the cracked and missing grout with a premium flexible material without anyone knowing that there ever was a problem they agreed right away to schedule a date to do the job the following week.


When the Sir Grout technician returned to the house to get started on the kitchen and living room floors. He began by spraying the entire kitchen floor with an alkaline cleaner, then, scrubbed the stone and grout using a vertical scrubbing machine. After vacuuming up the dirty water residue, pressurized 300-degree vapor steam was used to further clean the grout lines.

Once the kitchen floor was cleaned, the process was repeated on the living room floor. After this, the final step was to seal the natural stone floors, the technician applied a premium solvent-based clear impregnating sealant on the floors.

After the job was completed the clients were invited to look at the outcome. They were thrilled to see the results! They never thought that a stone cleaning job would result in such a transformation. The customers were sure that this would give more value to the house. They thanked us for the wonderful service and mentioned they would recommend us to anyone experiencing a similar situation.

Before leaving, we gave the clients some recommendations for future reference in their new home. We advised them to always remove any excess water or spills as soon as they occur. We also suggested to vacuum the surface regularly. And finally, we recommended to choose the right cleaning products such as pH-neutral, stone-safe cleaners.

If your natural stone surfaces look dirty and dull, contact us! Sir Grout Westchester's experienced professionals are your best option! Call us at (914) 592-5902 of fill out our "Request a Quote" form to schedule a free, in-home evaluation and to keep up to date with our latest promotions and discounts, be sure to subscribe to our newsletter.

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